Ann Arbor, Michigan, United States
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About Me
My Experience
As an experienced IT professional with over 10 years of hands-on experience in various industries, I am equipped to provide exceptional service to businesses and clients.
My expertise includes defining needs and recommending solutions, serving as a technical liaison, and providing computer diagnosis, networking, project management, CRM implementation, onboarding and management of Enterprise Applications, and working with C-Suite clientele.
I have held several key roles in the industry, including IT/ Network consultant, Senior Computer Technician, Technical Business Analyst, and ERP Systems Engineer.
The Approach
I adopt a customer-centric and individualized approach in addressing the IT needs of my clients. My approach involves two crucial steps:
First, I engage in thorough discussions with each customer to gain a comprehensive understanding of their business challenges and objectives.
Next, I provide customized solutions that specifically cater to the unique requirements of each client.
With a proven track record of success in conflict resolution and change management, I am equipped to handle unexpected IT issues with a calm and composed demeanor.
My ability to effectively troubleshoot and provide rapid solutions makes me the ideal partner for companies looking to streamline their IT operations.
Why?
As a highly competent and experienced IT generalist, I bring a decade of expertise in implementing effective IT solutions for a range of industries.
My technical acumen and ability to serve as a liaison between business units and technical teams have allowed me to maintain and optimize organizational systems with ease.
I possess a diverse skill set, including proficiency in customer service, conflict resolution, and change management, and have a proven track record of successful project delivery. I have a strong aptitude for troubleshooting and a calm demeanor, making me well-equipped to handle any challenges that may arise.
With excellent communication skills and a talent for building strong relationships with clients, I am confident in my ability to offer personalized and reliable IT solutions that meet the unique needs of each customer.
I hope you will consider me as your preferred choice for all things IT.
Catalog
Services Offered
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IT Consultancy
$125 per hour
Offering expert advice and recommendations to help businesses optimize their technology systems
Technical Liaison
$150 per hour
Bridging the gap between business units and technical teams to ensure successful project delivery
Network Solutions
$100 per hour
Designing, implementing, and maintaining robust network solutions
Project Management
$200 per hour
Managing the end-to-end delivery of IT projects
CRM Implementation
$150 per hour
Implementing and integrating CRM systems to improve business processes
Executive IT Support
$250 per hour
Providing technical support and advice to C-Suite clients
Computer Diagnosis and Repair
$75 per hour
Diagnosing and fixing computer-related issues
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Contact Info
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